Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offenses for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations. The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:§ excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and§ excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Return of goods by consumer after cancellation
If the consumer has received the goods or the goods have been dispatched (in transit) by the supplier before cancelling the contract, the consumer will be under a duty to restore those goods to the supplier at his own expense and, in the meantime, to keep them and take reasonable care of them. This duty to take reasonable care ends if the consumer at his own expense sends the goods to the supplier and they are received by the supplier in good condition.Termination of Agreements and Refunds Policy. Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.This company is registered in England and Wales, Number 04532680, 17 Tilstone Avenue, Eton Wick, Windsor, Berkshire, UK. SL4 6NF
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Warranties contained with PowerBug products and sold on the ElectricTrolleys.com website are offered as an extra benefit to customers in the UK mainland only and do not affect your statutory rights as a consumer.
Warranties apply strictly to country of original purchase and are geographically non transferable. In the case of goods despatched or sold by retailers to destinations outside of the UK mainland by or upon the request of the purchaser, it will be the responsibility of the purchaser to return goods to us for, any reason, at their cost. Similarly return transport, packaging and repair costs will be the responsibility of the purchaser. Product sold/purchased outside of the UK mainland carries a standard two year manufacturers warranty against a manufacturing fault. Customers outside of the UK mainland are advised to contact their local outlet for more information Details regarding distribution outside of the UK are located in the contact section of our web site.
By email to: firstname.lastname@example.org
By Phone: +44 (0) 1753 857 838
By post to:
41 Eton Wick Road
Competition Terms & Conditions
These terms and conditions, together with the terms and conditions that are specific to any Competition (as defined below) (the ‘Competition Terms’) are known as the ‘Rules’. Words used in the Competition Terms shall have the same meaning when used here. In the event of any conflict between the Competition Terms and the Standard Terms, the Competition Terms shall prevail.
The Rules apply to any competition (the ‘Competition’) that is promoted on the ElectricTrolleys.com website (www.electrictrolleys.com) and by entering the Competition, you agree to be bound by the Rules.
Wizza Ltd. reserve the right to cancel or amend all or any part of the Competition and/or the Rules without notice for any event that is outside of Wizza Ltd’s reasonable control. Any changes to the Rules, or cancellation of the Competition, will be posted on the ElectricTrolleys.com website (www.electrictrolleys.com). It is the responsibility of entrants to keep themselves informed as to any changes to the Rules.
In the event of any dispute regarding the Rules, the conduct or results of the Competition, or any other matter relating to a Competition, the decision of Wizza Ltd shall be final and unchallengeable and no correspondence or discussion shall be entered into, comment issued, or reason given in respect of any decision made by Wizza Ltd.
By entering the Competition, you hereby warrant that all information submitted by you in your Entry is true, accurate and complete in every respect. Wizza Ltd reserves the right to verify any information contained in your Entry and/or your eligibility to enter the Competition.
Unless otherwise stated in the Competition Terms, the Competition is only open to persons who are resident in the United Kingdom and persons who are resident outside of the United Kingdom may not apply. Where a Competition is open to persons who are resident outside of the United Kingdom, no person may enter the Competition if the Competition breaches any law or regulation of the jurisdiction in which they are resident.
The Competition is open to persons over the age of 18. Entrants may be required to provide proof of identity.
Wizza Ltd reserve the right in its absolute discretion to disqualify any entrant if it has reasonable grounds to believe that an entrant has breached any of the Rules, any applicable law (including copyright law) or has otherwise infringed the intellectual property of any other person. Each entrant acknowledges and agrees that any failure to comply with the Rules could lead to Wizza Ltd disqualifying that person, without Wizza Ltd giving any reason for such disqualification or granting any opportunity for challenge.
Any person that is: (a) an employee of any company involved in the Competition (including Wizza Ltd); or (b) a family member of such employee, is not eligible to enter the Competition. Wizza Ltd reserves the right to disqualify any person that it knows is, or has reasonable grounds to believe is, ineligible for the Competition as a result of this Rule.
In the event that a Prize-winner is disqualified from the Competition, Wizza Ltd will, unless otherwise stated in the Competition Terms, select an alternative Prize-winner in the same manner as the original Prize-winner and such selection will be subject to the Rules.
Entries must be made by the Closing Date and in the manner set out in the Competition Terms. Failure to do so will result in disqualification.
There is no requirement to make any purchase in order to enter the Competition or access the website.
Unless otherwise stated in the Competition Terms, only one Entry per person is permitted. In the event that Wizza Ltd discovers or has reasonable grounds to believe that the same person has made multiple Entries, such person and any Entries made by them shall be disqualified and, if such Entrant has already been selected as a Prize-winner, an alternative Prize-winner will be selected in accordance with Rule 10 above.
Prize-winners will be selected if they have answered the competition question correctly, and a winner selected by random. Winners will be notified by email. No prize will be awarded where any entrant has committed any form of misconduct (as determined by Wizza Ltd in its sole discretion).
Where Entries are judged on artistic or other subjective criteria, Wizza Ltd reserves the right to set amend the criteria used to judge Entries.
Prizes are non-transferable and there is no cash alternative. In the event of a prize being unavailable for any reason Wizza Ltd reserve the right to substitute prizes of equal or greater value at any time.
Prizes must be accepted in the manner set out in the Prize Notification. In the event that any Prize Notification is returned as undeliverable or any Prize-winner fails to validly reply to a Prize Notification within 10 days, Wizza Ltd reserves the right to disqualify the Prize-winner and select an alternative Prize-winner in accordance with Rule 10 above.
Wizza Ltd accepts no responsibility for any damage, loss, injury (other than our liability for personal injury or death as a result of our negligence) or disappointment of any kind suffered by any entrant in entering the Competition, including as a result of any entrant winning or not winning any prize.
Wizza Ltd accepts no responsibility for Entries lost, damaged or delayed in the post, or due to computer error in transit. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
Intellectual Property Rights and Data Protection
Any personal information relating to entrants will be used solely by us in accordance with applicable data protection legislation.
All Prize-winners unconditionally agree (as a condition of accepting any prize) to: (a) the use of their name, one or more photographs of themselves and disclosure of their county of residence (if such Prize-winner is resident within the UK) or country of residence (if such Prize-winner is resident outside the UK); and (b) co-operate with or participate in any other reasonable post-Competition publicity.
Trade In Terms & Conditions
Trade-in Valuations: Wizza LTD will always endeavor to offer a fair trade-in valuation based upon the information provided. Wizza Ltd reserves the right to offer a revised trade-in valuation or cancelation of the transaction if inaccurate information about your trade-in trolley is provided.
We will only offer a trade-in valuation against the purchase of a brand new PowerBug Lithium trolley.
Payment for your new trolley may be made through our website of over the phone using debit or credit card. Cash payment can be made in person through our retail store.
Trolley Condition: Wizza Ltd reserves the right to offer a revised trade-in valuation or cancelation of the transaction if on receipt of the trolley the condition does not match those described on the trade-in contact form.
On the rare occasion that a revised trade-in offer is not accepted, Wizza Ltd will return the trade-in trolley via our courier partner and you will incur a £20.00 return freight charge. If you decide that you no longer require your original trolley purchase then a full refund can be obtained.
To obtain a refund we will arrange the collection of your original purchase on a pre-arranged day as long as the trolley is unused and still in brand new condition. A £20.00 process charge will be applied to returning product under these circumstances.
If product is not made available to us on the pre-arranged day, a new collection date will be made at a cost to you of £20.00. Packaging will be provided upon the return to you of your original trolley. Total cost of freight and processing under these circumstances is a minimum non-negotiable £40.00.
Please ensure that you trade in trolley is clean and free of excess mud. We don’t expect you’re returned trolley to be in showroom condition upon its return but please make sure that it is in a reasonably clean condition when collected by our carrier. Our technicians have to assess and work on returned trolleys. If we deem that the product is received in an inappropriate condition a cleaning charge of £15.00 will be deducted from the part exchange refund offered