After deciding my trolley motor was at fault it was collected repaired and returned in good time
What a great company. Had a problem with the battery under guarantee, they resolved the problem straight away. No hassle, no having to chase. Thanks very much much
Really impressive, very quick, service on an electric trolley trade-in.
Quick efficient delivery of my new M5 Motocaddy trolley and collection of my trade in
Great product even better service. These are the guys to go too.
I was poking to replace my 19 year old Motocaddy trolley. In researching options I discovered Electrictrolleys.com. They offered an excellent service, including the option of trading in my old trolley. Even collecting my old trolley . The price of my new trolley was also discounted.
Excellent service from
Start to Finnish prompt exchange refund customer service excellent product excellent overall five star service
Very prompt delivery from ordering, quick and easy assembly and just great out on the course, much more powerful than my old beast so may have to exercise to keep up with it!
The communication has been excellent in relation to this purchase with concise and timely messages both by email and on the phone.
The delivery of new item and collection of return item has been very good.
The whole process was so easy, even when there was a slight problem with my new trolley.
You gave advice on how to fix it, all good.
I have advised my golfing friends how easy the process was.
Excellent
The service was good. Trading in was simple and got a very fair price for my old trolley. Would recommend them to anyone.
Fabulous company to deal with
I am super pleased with my new trolley .. it’s a game changer not having to shove a push trolley anymore 👍
Trade in collection was easy too
Many thanks 🤩
Very good and prompt service. When I had a small query it was answered very quickly and accurately. I would have no hesitation in recommending this company.
From start to finish, quite probably the best company I have ever dealt with.
Prompt and efficient in every aspect, from providing a fair trade in value, goods arriving when promised, uplifting trade in at a time to suit myself and providing trade in refund efficiently.
I can’t speak highly enough & wouldn’t hesitate to recommend to others.
From start to finish the process was seamless. Got a good price for my trade in and the new trolley was here the next day. The old trolley collect and returned a few days later. Really happy with everything
Terrible free trade in and excellent service. They actually answer the phone straight away which is unusual these days😂 The only issue I had was the collection of my trade in trolley - was a joke but that was DPD not Electric Trolley fault👍🏻
Only used the once since receiving but points noted as follows -
a) Appears to be a solid built trolley and quite a bit heavier than expected, carrying handle is not the most comfortable
b) Assembly/start up instructions quite poor.
c) Expected to be able to stand the trolley on its end for storage (as per advertising photos) but this is not possible. And the width of the wheels is wider than my previous trolley, this means more space is needed for storage and when transporting.
d) The operating instructions for the battery did not appear clear and there is a hidden switch on/off switch which is also the charging point. I suspect that the battery could be left fitted to the trolley for charging but have not tried so far and would require the trolley to be sited near a socket which may not be practical or the use of an extension lead. Battery shape obviously designed to match the trolley frame but does not seem practical for cleaning etc. - could be a better design.
e) Start up appears slow but clear screen once up and course easily located.
d) Awkward trying to get trolley and battery registered for warranty - option through trolley but found this difficult. Contacted the 'info' email but have not yet had a response.
e) Impressed with supply of protective screen although not fitted yet.
f) Very quiet in operation but speed control had to be up at 7 to match walking pace perhaps this might improve but thought this would have at a lower setting. My course is fairly flat so don't know how it would perform on a hilly/uneven course.
g) Not too sure what I feel about the birds eye view of the golf hole, used the distance facility but not tried the hazard facility or any other functions. Touching the screen moved the birds eye view and it took a wee bit thought to get it back. Found this quite distracting when playing !! Feel I should have used it on a few practice rounds to learn/familiarise myself with the functions prior to using during a competition round.
h) Delivery was straightforward but quite a long window advised by the carrier which meant having hang around !! Similarly as I opted for a trade-in the collection/pick up time has a 6 hour window again requiring someone to be available for that time. Not good.
Overall using the trolley was more complex than I had expected but I'm sure this will improve with usage and I felt it was more testing than my previous GPS trolley which was very straight forward.
Probably too early to make a realistic review as still comparing against my previous trolley (by another manufacturer) but I'm sure once I get used to this unit it will meet my expectations.